Terms & Conditions
These passenger terms summarize the booking rules and conditions for LUCON St. Lucia transfers, tours, pickup coordination, and support.
Bookings and Pickup
- Passengers are responsible for entering accurate pickup, drop-off, flight, cruise, passenger, and contact details.
- Pickup timing may be adjusted for operational reasons, flight delays, cruise timing, weather, traffic, or safety conditions.
- Keep your confirmation and support contact available on the travel day.
Payment and Changes
- Review the selected route, tour, date, passenger count, and total before payment.
- Cancellation and refund requests are reviewed according to booking status, payment method, and operational circumstances. Contact LUCON as soon as possible.
Limitation of Liability – Lucon
To the fullest extent permitted by the laws of Saint Lucia, Lucon operates solely as a technology platform that connects users with certified taxi operators and tour providers.
1. Certified Taxi Operators
All transportation services facilitated through Lucon are provided by certified taxi operators in accordance with the applicable laws and regulations of Saint Lucia.
Lucon does not:
- Own, operate, or control any vehicles
- Employ drivers or tour operators
All certified taxi operators are third-party service providers and are not employees of Lucon.
2. No Liability for Services Provided
Lucon shall not be liable for any damages, losses, or claims arising from or related to services provided by certified taxi operators, including:
- Personal injury, death, or accidents
- Loss or damage to personal items
- Negligence, misconduct, or unlawful acts
3. Assumption of Risk
By using the Lucon platform, users acknowledge and agree that Transportation and tour services involve inherent risks that may not be eliminated, including but not limited to:
- Road accidents or collisions
- Personal injury or illness
- Loss or damage to personal property
- Delays due to traffic, weather, or unforeseen circumstances
4. Limitation of Liability Cap
To the maximum extent permitted by law, Lucon’s total liability for any claim arising out of or in connection with use of the platform shall be limited to the amount paid for the specific booking giving rise to the claim.
5. Exclusion of Certain Damages
Lucon shall not be liable for any:
- Indirect, incidental, special, or consequential damages
- Loss of income, profits, business, or opportunities
- Loss or corruption of data
6. Third-Party Responsibility
Lucon may assist with communication and will aid in resolving disputes or issues to the best of their ability.
8. Force Majeure
Lucon shall not be liable for any delay or failure in performance due to events beyond its reasonable control, including:
- Weather conditions
- Government actions
- Road conditions or closures
- Mechanical failures or accidents
9. Non-Excludable Liability
Nothing in these Terms shall exclude or limit liability where such exclusion is not permitted under the laws of Saint Lucia, including:
- Fraud or fraudulent misrepresentation
- Any liability that cannot legally be excluded
If any provision of these Terms is found to be invalid or unenforceable under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.
Support
For questions about these terms, contact business@sluconnect.com or +1 758 727 4590.